Medical Insurance Collections Associate

As a Medical Insurance Collections Associate, you will be responsible for filing insurance claims, managing patient accounts, and answering account status inquiries on optometry and ophthalmology patients. You will also assist with posting insurance and patient payments as needed.

Requirements

• High School Diploma or equivalent required
• Three to five years in insurance billing required
• Prior experience with medical billing software is preferred but not required
• Excellent judgment, dependability, and conscientiousness
• Demonstrated high ethical standards and integrity
• Demonstrated attention to detail
• Demonstrated accuracy and thoroughness; monitors own work to ensure quality
• Customer and patient service orientation: prompt response to patient needs and ability to manage difficult or emotional customer situations with tact, empathy and diplomacy
• Ability to work cooperatively in group situations; offers assistance and support to coworkers, actively resolves conflicts, inspires trust of others, and treats patients and coworkers with respect
• Patient centered care focused, and a team player
• Handles multiple tasks effectively and efficiently and exhibits commitment to effective problem-solving techniques when issues arise
• Continuously acts to maintain a safe, clean, healthy, and fun work environment consistent with AVP’s Mission and Vison
• Arrives on time, ready to work, and demonstrates minimal absenteeism
• Demonstrates effective problem-solving skills
• Knowledgeable of Medicare and Medicaid billing and reimbursement concepts and principles
• Willingness to submit to a background check

Benefits

• Medical, dental, vision, a 401k plan, long-term disability, and life insurance
• Paid vacation and holidays (+ two floating holidays)
• Tuition reimbursement opportunities
• Referral bonus opportunities
• Discount on designer eyewear
• Paid certified accreditation program