Houseperson

The Houseperson role supports the Housekeeping team, ensuring the cleanliness of the property and delighting guests. Responsibilities include caring for public areas, delivering stock, and responding to guest requests.

Requirements

• Restocks and maintains all public areas throughout the day/night.
• Is responsible for all guest requests, such as linen deliveries, luggage transport, and some maintenance issues on day/night shift.
• Thoroughly cleans all assigned rooms according to guidelines and highest standards of cleanliness;
• Communicates the status of cleaned rooms to Housekeeping Supervisor.
• Reports all lost and found items to the Housekeeping Supervisor immediately, listing the room number or area where the item was found.
• Reports any damaged or missing items to Maintenance and the Housekeeping Supervisor.
• Reports exceptional and/or unusual circumstances, such as no luggage in a check out room, damage in the rooms, etc. to the Housekeeping Supervisor.
• Uses designated cleaning products properly and safely.
• Follows proper handling procedures for dirty rags/linens.
• Restocks and maintains housekeeping cart.
• Restocks and maintains all chemicals, paper products, and linen.
• Follows proper key code control procedures.
• Helps to create a positive and upbeat workplace by being friendly, helpful and accommodating to guests, clients and co-workers.
• Assists guests with questions and requests.
• Represents Autocamp in a professional and courteous manner; pay attention to the details in your personal appearance and grooming.
• Learns how to carry out property emergency procedures.
• Ability to work flexible hours including evenings, weekends, and holidays.
• Performs any other duties as requested by management.