Front Desk Agent
Avion HospitalityMichigan, United States
Posted October 16, 2025
Full Time
About the Company
Avion Hospitality is a hospitality services provider that delivers reservation management, front desk support, housekeeping, and stewarding services to hotels and lodging establishments, ensuring seamless guest experiences through professional staff and efficient operations.
Job Description
Front Desk Agents are crucial in providing outstanding guest service and settling their accounts. They greet guests, manage reservations, handle inquiries, and ensure the smooth operation of the hotel's front office. This role involves a blend of customer service, operational support, and adherence to hotel policies and standards.
Requirements
- Approach guests with a friendly and service-oriented demeanor.
- Maintain proper appearance and grooming.
- Manage reservations and follow policies.
- Handle guest inquiries and provide information about hotel services.
