Applications Support Engineer - Lateral Move
BCCBirmingham, England, United Kingdom
Posted May 29, 2024
Full Time
About the Company
BCC, now part of All for One Group, is a leading IT consulting firm specializing in SAP services, software development, and IT outsourcing. With a strong focus on delivering high-quality solutions to large Polish companies and international corporations, BCC offers comprehensive SAP consultancy, secure data center infrastructure, and custom software applications tailored to enterprise needs. The company's commitment to excellence and competitive pricing sets it apart as a trusted partner in the IT industry.
Job Description
Birmingham City Council is seeking an experienced Application Support Engineer to join their Applications team. This role involves maintaining and supporting software applications and systems, working closely with technical teams and end-users to ensure smooth operations. The ideal candidate will be a proactive, user-centric individual.
Requirements
- Provide functional and technical support for applications, including troubleshooting, issue resolution, and maintenance.
- Collaborate with technical, product, and delivery teams.
- Manage user access and application level permissions.
- Provide excellent problem-solving and analytical skills.
- Utilise strong communication and interpersonal skills.
- Work effectively in a team environment and independently.
- Support you with an engaging and supportive leadership.
Benefits
- Training and development opportunities
- Inclusive workplace
- Engaging and supportive leadership
- Exposure to new digital technologies