B2B SaaS Persona Marketing Manager (CX)
BrainStorm, Inc.Utah, United States
Posted September 4, 2025
Full Time
About the Company
BrainStorm, Inc. is a leading SaaS platform specializing in end-user software training and Microsoft Office learning, empowering organizations to enhance productivity through effective change management and customer success strategies. Founded on the belief of unlocking human potential, BrainStorm offers comprehensive solutions for software adoption, security awareness, and employee satisfaction, making it one of Utah's best companies to work for and a trusted partner for Fortune 500 firms.
Job Description
BrainStorm is seeking a B2B SaaS Persona Marketing Manager to own the SaaS Customer Leadership persona, encompassing roles in Customer Success, Customer Experience, and Customer Marketing. The role focuses on driving customer adoption, retention, and expansion by delivering exceptional experiences and measurable business outcomes through targeted messaging, campaigns, and event management.
Requirements
- 3+ years of experience in B2B marketing.
- Ability to collaborate and build connections.
- Strong communication and reporting skills.
- Reliability and self-organization.
Benefits
- Medical insurance
- Dental insurance
- 401k
- Paid time off