Director of Service Line Management

At Essen Health Care, we care for that! As the largest privately held multispecialty medical group in the Bronx, we provide high-quality, compassionate, and accessible medical care to some of the most vulnerable and under-served residents of New York State.

Requirements

• Oversee daily operations, ensuring high-quality, efficient patient care
• Collaborate with providers to optimize care delivery
• Manage budgets and monitor financial performance
• Lead initiatives to improve clinical outcomes (e.g., diabetes management, vision screening)
• Foster community partnerships and referral relationships
• Utilize data analytics to identify trends and drive improvements
• Monitor and improve service line performance through KPIs such as patient access, visit volumes, quality measures, patient satisfaction, and financial performance
• Partner with Finance to develop and manage budgets, forecast service line growth, and optimize reimbursement and cost-efficiency
• Develop and implement initiatives to improve care coordination, reduce health disparities, and expand access to specialty care for underserved populations
• Support physician recruitment, onboarding, and performance management
• Lead efforts around regulatory compliance, safety, accreditation standards, and quality improvement
• Identify and support opportunities for telehealth integration, patient education, and community engagement
• Serve as a liaison between service lines and executive leadership, ensuring alignment and transparency across teams

Benefits

• Full-time position
• Competitive salary range $75,000-$100,000
• Equal Opportunity Employer