Property Mgt., Resident Specialist – Security Deposit / Move-out

Evergreen Residential is a high growth early-stage institutional investment platform in the single-family residential sector. We offer a flexible, empowering culture, competitive compensation and benefits, and the opportunity to work with and learn from industry pioneers and experts.

Requirements

• Confirm resident’s move-out date and forwarding address
• Collaborate with Asset Management on pending and completed move-outs
• Accurately complete SODAs with charges, detailed descriptions, and photos
• Complete ledger charges in CRM
• Coordinate with Accounting on applicable checks / mailings
• Receive and resolve move-out disputes
• Responsible for surety bond claims and approvals
• Maintains up to date knowledge of Company policies and procedures
• Responsible for maintaining a high degree of customer service and competency level in all prospect and resident interactions, whether over the phone or email, or through formal written communication
• Work collaboratively with team members
• Other activities as assigned by the manager

Benefits

• Competitive compensation
• Flexible, empowering culture
• Opportunity to work with and learn from industry pioneers and experts
• Full suite of services, including Investment Management, Asset Origination, and Advisory Services