Client Success Administrator

Ramp Logistics is seeking a Client Success Administrator to support warehouse operations, logistics, and customer service. This role involves monitoring shipment status, resolving order issues, preparing documentation, and assisting with billing and reporting. The position requires strong organizational skills, attention to detail, and collaboration with warehouse and customer service teams.

Requirements

• At least 1-2 years’ experience in a customer service or customer-facing role
• Strong written and oral communication skills
• Strong organizational and planning skills
• Teamwork and collaboration skills
• Problem-solving ability
• Ability to quickly learn new software and reporting tools
• Ability to effectively manage multiple priorities in a dynamic, fast-paced environment with strict deadlines

Benefits

• Competitive base salary
• Paid time off
• Company provided life insurance
• Health, vision, and dental insurance options
• Commuter benefit plan
• Optional supplemental life insurance
• 401(k)
• Wellness program
• Great place to work