Configuration Specialist
GovOSUnited States
Posted June 16, 2025
65000 - 80000 USD year
Full Time
About the Company
GovOS provides cloud-based transaction and compliance software for state and local governments to streamline property, licensing and tax interactions with businesses and citizens.
Job Description
Configuration Specialist responsible for preparing computer applications, systems, and software for use. Provides an engaging customer-focused experience, analyzes business processes, and implements software solutions. Requires 2-3+ years of experience in Gov Tech, customer engagement, and technical skills.
Requirements
- Provide an engaging top-notch customer-focused experience to all customers
- Analyze, capture, document, and illustrate ‘as-is’ and ‘to-be’ business processes and requirements
- Prepare documentation such as functional/business requirements, as cases, and instructional documentation
- Configure, test, and implement business processes and requirements
- Provide onsite/online application training as needed
- Provide product demonstrations onsite/online to support project milestones as well as to support the sales team(s)
- Manage assigned project tasks in a timely manner and coordinate resources needed to complete tasks
- Provide weekly reports/updates of assigned tasks and progress to project manager/management
- Be prepared to play multiple roles in the implementation of a project
- Prospect clients and understand their needs
- Account ownership and customer satisfaction
Benefits
- Leadership and career development opportunities
- Competitive insurance (medical, dental, vision, and voluntary life & disability)
- Mental health benefits
- 401(k) plan (company matching)
- Paid holidays
- Flexible PTO - no accruals
- Paid generous parental leave