CDI – Incident Manager – Security & payment specialist (H/F)

Hermès is seeking an Incident Manager – Security & payment specialist to guarantee the quality of their production platform. This role involves monitoring, troubleshooting, and escalating production malfunctions, collaborating with teams, and ensuring platform stability. The incident manager will be responsible for identifying corrective actions and maintaining proactive communication with stakeholders.

Requirements

• User-driven technical skills
• Expertise in e-commerce platforms and payment management
• Strong communication skills, including English proficiency
• Agile methodologies
• Problem-solving and multitasking abilities
• Adaptability and teamwork spirit
• Continuous learning mindset

Benefits

• Competitive salary
• Autonomy
• Great team
• Excellent opportunities for growth