Senior IT Officer (Customer Services/User Support) [Role: End User Training]

This full-time, fixed-term contract role for a Senior IT Officer focuses on providing end-user training and change management for the University’s IT services. The role involves designing, delivering, monitoring, and promoting training programs to support IT strategy and student/staff needs. Collaboration with IT teams is crucial, alongside event and ad-hoc support.

Requirements

• Bachelor’s degree in information technology, computer science or related discipline
• Minimum 4 years of relevant work experience
• Experience in training, change adoption and event management is preferred
• Good problem-solving skills
• Good written and verbal communication skills
• Independent, self-motivated, quick learner
• Strong team player
• Good sense of responsibility