Customer Service Representative
Mauser Packaging SolutionsCharlotte, North Carolina, United States
Posted October 20, 2025
Full Time
About the Company
Mauser Packaging Solutions is a global leader offering comprehensive packaging solutions across metal, plastic, fiber, and hybrid materials. With services including injection molding, blow molding, and sustainability initiatives, the company caters to diverse industries from food and beverage to chemicals and pharmaceuticals. Mauser's integration of four legacy companies provides customers with scalable sustainability in natural resources, supply chains, and growth opportunities.
Job Description
Mauser Packaging Solutions is seeking a Customer Service Representative to handle customer interactions, resolve issues, and ensure accurate order entry. The role involves order management, communication with internal teams, and potentially processing plant claims. The company emphasizes innovation, employee growth, and environmental sustainability.
Requirements
- Associate or bachelor’s degree preferred
- Manufacturing experience strongly preferred
- 1-3 years customer service experience required
- Basic to above-average computer skills including Excel
- Professional verbal and written communication
- Strong customer service advocacy and problem-solving skills