AVP/VP IT helpdesk engineer
NatixisSydney, New South Wales, Australia
Posted October 2, 2025
Full Time
About the Company
Natixis Corporate & Investment Banking is a leading global financial institution offering advisory, investment banking, financing, corporate banking, and capital markets services to corporations, financial institutions, and sovereign organizations worldwide. With a focus on strategic development and sustainability, Natixis CIB aims for carbon neutrality by 2050 and leverages its position as part of Groupe BPCE to provide robust financial solutions.
Job Description
The AVP/VP of IT helpdesk engineering role focuses on delivering high-quality IT services, managing the IT budget, overseeing IT infrastructure, and ensuring smooth operation of IT systems. The role involves collaboration with various departments, proactive risk management, and maintaining compliance with relevant regulations. This role is critical to supporting growth and innovation within the banking sector.
Requirements
- Bachelor’s degree in Information Technology, Computer Science, or a related field.
- Strong understanding of IT budget management and financial oversight.
- Solid knowledge of IT helpdesk operations, infrastructure management, and data center operations.
- Experience in vendor management, including contract negotiation and relationship building.
- Proficient in IT invoice management practices.
- Strong stakeholder management skills.
- Excellent problem-solving skills.
- Strong leadership qualities.
- Familiarity with IT security practices and compliance standards specific to the banking industry.