Customer Care Agent with Danish
NexiMasovian Voivodeship, Poland
Posted October 22, 2025
Full Time
About the Company
Nexi, formed from the merger of Nexi, Nets, and Sia, is a leading European digital payments provider operating in over 25 countries. Offering comprehensive, secure, and intuitive payment solutions for individuals, businesses, and financial institutions, Nexi aims to drive Europe's transition to cashless transactions through innovative technology and sustainable practices. The company is distinguished by its global scale, local presence, and commitment to simplifying and securing digital payments.
Job Description
Nexi is seeking a Customer Care Agent SME Services with Danish to join their collaboration in Poland. This role focuses on providing excellent customer care to small and medium-sized enterprises, offering support across phone, email, and chat channels. The ideal candidate will be proactive, resourceful, and possess strong communication skills.
Requirements
- Fluency in Danish (spoken and written)
- Fluency in English (spoken and written)
- Strong communication skills and teamwork abilities
- Technical aptitude for reporting IT incidents
- Service-minded, proactive, and self-driven
- Flexible and result-oriented
- Fin-tech knowledge (bonus)
Benefits
- Attractive salary
- Tech equipment
- International team collaboration
- Growth and development opportunities
- Diverse and inclusive work environment