Customer Success Associate
OpenPaydLondon, England, United Kingdom
Posted June 18, 2025
Full Time
About the Company
OpenPayd delivers embedded finance services through a multi-license global banking and payments platform.
Job Description
Customer Success Associate at OpenPayd, a universal financial infrastructure that powers the growth of the digital economy.
Requirements
- 1–2 years' experience in a customer-facing role (customer success, account management, or sales) ideally within the crypto industry.
- Strong written and verbal communication skills and confidence speaking with clients at all levels
- Proficiency in Excel or Google Sheets; familiarity with CRM tools and data platforms (e.g. Salesforce) is a strong advantage
Benefits
- Personal training budget
- Cycle to Work scheme
- Discounted gym membership
- Corporate discounts via PerkBox
- Travel loan
- Company Pension plan
- Health, Life, Dental Insurance
- Friday office breakfasts, office fruits and a full bar & regular team socials
- 25 days annual leave plus the Bank Holidays, extra day off for Birthday & Social Volunteering