Area Manager, Fulfillment Operations (Day Shift)

As a member of the ShipBob Team, you will grow with an ownership mindset, collaborate with peers and leaders, and experience a high-performance culture and clear purpose. The Area Manager is responsible for directly managing and developing a team of leads and associates in our fulfillment centers, driving process improvement, maintaining a safe work environment, and tracking operational performance across various metrics.

Requirements

• 2+ years of people management and operational leadership experience within a high-volume 3PL fulfillment environment
• Ability to manage performance, deliver feedback, train and develop talent for professional growth
• Solid computer skills and have a working knowledge of programs such as Microsoft Word and Excel, PowerBI and TMS systems
• Strong analytical skills and experience tracking and achieving KPIs
• Excellent attention to detail and communication skills
• Comfortability to navigate and manage ambiguity
• Hard working with a focus on learning, detail oriented, and passionate about helping small businesses compete online
• Ability to build and maintain relationships with business stakeholders and carrier partners
• Must be willing to work rotating shifts and non-traditional hours as needed to support business operations

Benefits

• Medical, Dental, Vision & Basic Life Insurance
• Paid Maternity/Parental Leave Program
• Flexible Time Off Program
• Paid Sick Leave
• Wellness Days (1 day/quarter)
• 401K Match
• Comprehensive Benefits Package