Customer Value Engineer
SimpplrGurgaon, Haryana, India
Posted September 4, 2025
Full Time
About the Company
Simpplr is an AI-powered platform that unifies the digital workplace by enhancing employee engagement, communication, collaboration, and productivity. It offers a comprehensive suite of services including social intranets, digital workspaces, and corporate portals to streamline workflows and elevate the employee experience. With over 1,000 organizations trusting Simpplr for a more aligned and productive workforce, the company is distinguished by its intuitive design, seamless integration capabilities, and strong industry backing from venture capital firms.
Job Description
Simpplr is seeking a Customer Value Engineer to support post-implementation teams, evaluate, improve, and troubleshoot technical issues with customers during post-launch engagements. This role involves researching, diagnosing, and resolving issues using AWS services and integrating with customer-facing platforms. The ideal candidate will be a technical expert with experience in integrations, API, and data migration.
Requirements
- 7+ years in SaaS professional services
- 3+ years experience onboarding customers to SaaS platforms
- Experience with AWS services
- Experience with API's and integration between applications
- Solid working knowledge of REST API, APEX, JS, CSS, HTML, JSON, XML, SAML
- Experience with SSO (i.e OKTA, AD)
- Experience in using SaaS-based project tools (Jira, Zendesk, Teamwork)
- Proven ability to clearly document and communicate technical concepts
Benefits
- Flexible work model (Hybrid, Remote, Hub)