100ms is building AI agents that automate complex patient access workflows in U.S. healthcare. As a Product Manager, you'll own end-to-end delivery for AI agents automating healthcare workflows, from product strategy to client deployment.
Requirements
- 2 to 4 years in product, delivery, or operations roles such as Program Manager, SME, or Team Lead — ideally in healthcare or AI SaaS.
- Delivery Leadership: Proven ability in SLA governance, stakeholder management, and escalation handling.
- People Management: Experience handling schedules, rosters, training, and performance management.
- Analytical Skills: Proficiency in Excel/Sheets; bonus if comfortable with SQL or BI tools. Strong data hygiene.
- Communication: Excellent spoken and written English with crisp documentation.
- Compliance Orientation: Comfortable working in environments handling sensitive data/PII.
Benefits
- Competitive salary
- Benefits verification, prior authorization, and referral intake in specialty pharmacy
- Automation platform combines deep healthcare knowledge with LLM-based agents and robust operational infrastructure