Associate Product Manager/Product Manager – AI Agents (US Healthcare)

100ms is building AI agents that automate complex patient access workflows in U.S. healthcare. As a Product Manager, you'll own end-to-end delivery for AI agents automating healthcare workflows, from product strategy to client deployment.

Requirements

• 2 to 4 years in product, delivery, or operations roles such as Program Manager, SME, or Team Lead — ideally in healthcare or AI SaaS.
• Delivery Leadership: Proven ability in SLA governance, stakeholder management, and escalation handling.
• People Management: Experience handling schedules, rosters, training, and performance management.
• Analytical Skills: Proficiency in Excel/Sheets; bonus if comfortable with SQL or BI tools. Strong data hygiene.
• Communication: Excellent spoken and written English with crisp documentation.
• Compliance Orientation: Comfortable working in environments handling sensitive data/PII.

Benefits

• Competitive salary
• Benefits verification, prior authorization, and referral intake in specialty pharmacy
• Automation platform combines deep healthcare knowledge with LLM-based agents and robust operational infrastructure