Services Sales Specialist, West

The Service Sales Specialist, West role is a commercial function responsible for driving timely and accurate renewals of Assurance Plans for the 10x Genomics instrument portfolio. The role involves working closely with 10x Account Executives to ensure continuity of coverage, reliable instrument performance, and an exceptional customer experience.

Requirements

• Bachelor's degree in life sciences, biotechnology, engineering, or business (or equivalent practical experience)
• 1-2 years of experience in inside sales, customer support, renewals, or other customer-facing roles
• Familiarity with genomics, molecular biology, or NGS workflows preferred
• Strong communication, follow-up, and customer engagement skills
• Ability to collaborate effectively with field sales, service, and operations teams
• Highly organized with the ability to manage multiple renewals and timelines simultaneously

Benefits

• Comprehensive health and retirement benefit programs
• Annual bonus program or sales incentive program
• Equity grants