143 Studios is a media production company behind The Mel Robbins Podcast and The Let Them Theory. They are hiring a Manager, Audience Engagement to lead day-to-day execution of engagement across Mel Robbins’ highest-volume platforms.
Requirements
- 4-6+ years in social media, community management, or digital audience operations
- Experience representing a human brand / public figure online, where judgement, tone, and nuance carry personal and reputational risk
- Hands-on experience moderating or engaging on accounts with 1M+ followers
- Experience managing a team of specialists while maintaining hands-on executor
- Fast, sharp writing skills with exceptional judgment
- Strong operational instincts: you think in workflows, not one-off tasks
- Deep understanding of internet culture, human behavior, and social dynamics
- Experience with social listening, CRM tagging systems or high-volume moderation (Sprinklr preferred)
- Ability to handle emotionally charged topics with grace and boundaries
- Experience collaborating with PR, customer support, or brand marketing partners
- Ability to thrive in a fast-paced environment and pivot when priorities shift
- Calm, confident and clear-headed under pressure
Benefits
- Generous Time Off (including Annual Summer Break)
- 401(k) Available
- Health & Welfare Benefits
- Fun and Energizing Hybrid Culture
- Growth-Oriented Environment
- Exciting Team Activities
- Mission-Driven Work That Matters