Manager, Audience Engagement

143 Studios is a media production company behind The Mel Robbins Podcast and The Let Them Theory. They are hiring a Manager, Audience Engagement to lead day-to-day execution of engagement across Mel Robbins’ highest-volume platforms.

Requirements

• 4-6+ years in social media, community management, or digital audience operations
• Experience representing a human brand / public figure online, where judgement, tone, and nuance carry personal and reputational risk
• Hands-on experience moderating or engaging on accounts with 1M+ followers
• Experience managing a team of specialists while maintaining hands-on executor
• Fast, sharp writing skills with exceptional judgment
• Strong operational instincts: you think in workflows, not one-off tasks
• Deep understanding of internet culture, human behavior, and social dynamics
• Experience with social listening, CRM tagging systems or high-volume moderation (Sprinklr preferred)
• Ability to handle emotionally charged topics with grace and boundaries
• Experience collaborating with PR, customer support, or brand marketing partners
• Ability to thrive in a fast-paced environment and pivot when priorities shift
• Calm, confident and clear-headed under pressure

Benefits

• Generous Time Off (including Annual Summer Break)
• 401(k) Available
• Health & Welfare Benefits
• Fun and Energizing Hybrid Culture
• Growth-Oriented Environment
• Exciting Team Activities
• Mission-Driven Work That Matters