We are seeking a dynamic Director of Information Operations & Insights to lead and scale our information services function. This leader will ensure that high-quality information assets fuel global go-to-market success, while embedding predictive models and actionable insights into daily operations.
Requirements
- Translate segmentation into structured, actionable datasets that enable smarter targeting and improved conversion rates.
- Partner with Product and Analytics teams to operationalize predictive and propensity models.
- Deliver insights that directly improve lead prioritization, sales productivity, etc.
- Act as the single point of accountability for information delivery outcomes.
- Anticipate risks, troubleshoot delivery challenges, and maintain strong cross-functional relationships.
- Set clear KPIs, oversee performance management, and implement training and development programs.
- Build a high-performance culture of accountability, continuous learning, and innovation.
- Uphold rigorous quality standards in information enrichment, accuracy, and deduplication.
- Drive automation and workflow optimization initiatives to improve efficiency and scalability.
- Design and evolve the information operations framework, including process architecture and resource planning.
- Establish and maintain a centralized library of templates and taxonomies to promote consistency and reuse.
- Continuously improve systems and practices to support long-term growth and scalability.
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Relocation Assistance
