Bilingual Outreach Coordinator

24 Hour Home Care is a trusted in-home care company committed to making a positive impact in people's lives every day. As a Bilingual Outreach Coordinator, you will be responsible for coordinating services for new families referred by Regional Centers and ensuring timely communication, accurate documentation, and seamless coordination with Regional Center staff.

Requirements

• Coordinate services for new consumers referred by Regional Centers
• Serve as the first line of communication for families, addressing questions and concerns promptly
• Maintain relationships with Regional Centers and ensure timely updates on referrals
• Conduct intake processes through phone, email, text, or virtual meetings
• Track referral progress and document communication in Salesforce
• Assist families with provider applications, onboarding, and troubleshooting issues
• Follow up with families and providers to ensure a smooth service initiation process
• Work closely with Operations and Community Partnerships teams to align consumer needs with agency services

Benefits

• Paid Time Off
• 401k Matching
• Retirement Plan
• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Short-Term Disability Insurance
• Long-Term Disability Insurance