Desktop Support
360 IT ProfessionalsDes Moines, Iowa, United States
Posted August 15, 2017
Full Time
About the Company
360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing.
Job Description
360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing.
Requirements
- Experienced in PC (desktop/laptop/thin client) support - both desk side and remote
- Experienced in PC operating system support - Windows 7/10 installation, patching, and troubleshooting
- Desktop - Windows XP to Windows 7 Migration Ability to troubleshoot issues with Microsoft Office 2010/2013
- Windows networking TCP/IP Configuration and troubleshooting Ability to troubleshoot issues with Microsoft Internet Explorer 10/11
- Ability to install and troubleshoot issues with a variety of in-house developed and 3rd- party software
- Troubleshoot network printers Experienced in Windows networking TCP/IP configuration and troubleshooting
- Ability to modify system registry (regedit)
- Experienced in Google device (Chromebox/Chromebook) support
- Experienced in support of the Google Office Suite of products
- Printers - troubleshoot network printer connectivity issues
- Printers - hardware maintenance (toner/maintenance kit replacement)
- Thorough understanding of Microsoft Active Directory - client side
- Ability to use industry standard remote tools - preference for SCCM
- Experienced with hard drive encryption - encrypting, decrypting, and troubleshooting; preference for Bitlocker and Winmagic SecureDoc
- Industry certification (A+, Network+, MCP, etc.)