Helpdesk+VDI Exp_Local to Denver CO_w2
360 IT ProfessionalsDenver, Colorado, United States
Posted July 17, 2017
Full Time
About the Company
360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing.
Job Description
Helpdesk technician needed to support Virtual Desktop Infrastructure (VDI) environment in Denver, CO. Responsible for troubleshooting user-reported issues, documenting and resolving problems, and keeping customers informed on outage status.
Requirements
- Provides support to end users on a variety of issues.
- Documents, tracks, and monitors the problem to ensure a timely resolution.
- Familiar with a variety of the field's concepts, practices, and procedures.