Incident Manager – Service Integrator
360 IT ProfessionalsThornbury Township, Pennsylvania, United States
Posted September 7, 2017
Contract
About the Company
No company description available.
Job Description
Incident Manager – Service Integrator job description: incident management, service integration, ITSM platform, process improvements, and request fulfillment. Act as the escalation point for unresolved Incidents, monitor resolution, and ensure it is within the SLA.
Requirements
- Bachelor's degree in Computer Science, Information Technology, or related field
- Minimum 5 years of experience in Incident Management and Service Integration
- Excellent communication and leadership skills