Client Success Partner - Mid Market
360LearningSpain
Posted March 13, 2025
Full Time
About the Company
360Learning is a performance-driven learning and development platform that uses AI and collaborative tools to identify skill gaps, capture expert knowledge, and deliver personalized learning experiences. The company's LMS automation, collaborative Academies, and AI-powered Skills ontology empower employees, customers, and partners with continuous upskilling opportunities. Founded in 2013 and backed by $240 million in funding, 360Learning serves over 2,300 companies and has pioneered collaborative learning, AI certification for L&D, and the L&D Collective community.
Job Description
As a Client Success Partner, you will support clients in their digital training strategy through the 360Learning platform, ensuring contract renewal, business impact, and client relationship development.
Requirements
- First experience in a Client Success Partner or Customer Success Manager position (1-2 years)
- Experience of delivering a business review, managing warning situations and onboarding clients
- Previous experience in the SaaS B2B industry is a plus
- Keen interest for the digital industry, education and e-learning in particular
- Ability to interpret data and identify trends
- Excellent interpersonal and communication skills
- Fluent French, and excellent English proficiency (B2 minimum)
Benefits
- Work From Home allowance
- social security
- health insurance
- unemployment insurance
- common contingency
- salary guarantee fund