TECHNICAL CLIENT SERVICES MANAGER, APAC
360 Treasury Systems AGSingapore, Singapore
Posted August 7, 2025
Full Time
About the Company
360T is Deutsche Börse Group's global FX unit, offering comprehensive trading services for Corporate Treasurers, Institutional Asset Managers, Hedge Funds, and Banks. The company specializes in optimizing execution, reducing operational costs and risks, enhancing compliance, and providing hosted white-labeled trading technology across various liquidity sources. Headquartered in Frankfurt, 360T operates subsidiaries globally and is authorized under German law.
Job Description
As a Technical Client Services Manager at 360T, you'll be part of a global team, providing exceptional support to customers on their journey with the leading Foreign Exchange platform. You'll handle a diverse range of tasks, act as the primary client contact, and enjoy significant growth opportunities. This role requires flexibility, including weekend availability, to ensure seamless client coverage across time zones.
Requirements
- Bachelor's degree in a related field
- Understanding of fundamental IT concepts: Java, TCP/IP, MacOs, Windows, web technology, log file analysis, performance/connectivity troubleshooting
- Experience in client services, middle office, or back office within a global markets sales & trading division, FX, or treasury environment
- Exceptional customer service skills
- Excellent organizational skills
- Ability to communicate technical/product information to non-technical audiences
- Self-motivated with a proactive work ethic
- High proficiency in spoken and written English
Benefits
- Outstanding opportunity for a highly motivated individual
- Growth within a successful technology company
- Competitive salary