Sr. Systems Engineer - PH
3GC GroupPhilippines • United States
Posted August 28, 2025
Full Time
About the Company
3GC Group is a leading Managed Services provider specializing in IT operations consultancy and infrastructure design. With over two decades of experience, they offer a range of services including consulting, solution design, and managed security, all aligned with business goals. Their key value propositions include no big assessments, actionable plans, and a team of diverse experts. 3GC Group empowers businesses to stay ahead in the digital transformation landscape.
Job Description
This is a Remote Systems Engineer role for a globally supported 24/7 customer support team. The role involves resolving technical issues with customers, troubleshooting issues with hosted gaming, and supporting internal teams. This position is hands-on, requiring a technical authority and ownership of the user's issues.
Requirements
- Experience with hosting/IaaS/cloud products and services in a customer-facing technical support capacity
- Deep experience with Linux and Windows server administration
- Experience with Cisco ISE environment management
- Experience with VMware in a UCS environment
- Comfort working in shift patterns, weekends, and national holidays
- Self-management, responsibility, and productivity
- Comfort in on-call rotations
- Strong communication skills
- Experience in the gaming industry (ideally backend systems for online games)
- Experience working with game engines
- Valid residence in the Philippines and work from there
- Ability to work with US Pacific or client time zones
