To provide Business Analysis on the more complex City Council projects and programmes. The role will also support Assistant Business Analysts.
Requirements
- Act as Business Analysis lead on the more complex City Council transformation projects and programmes
- Lead and deliver all aspects of complex strategic improvement and change activity in a defined functional discipline or cross-business process
- Identify opportunities to capitalise on existing or emerging technologies to meet customer needs
- Identify the best-fit business analysis approach such as Lean, six sigma etc. to ensure business analysis outputs meet the needs of programmes and projects
- Take full responsibility for the business analysis phase of the project lifecycle and act as a key contact for customers and senior managers throughout this phase
- Assess complex customer activities to identify opportunities to streamline processes to deliver added value, reduce costs or maximise project benefits
- Challenge non-fact based decisions and create both innovative and disciplined ways of working
- Complete comprehensive, cross-functional as-is business process documentation to identify current processes and responsibilities as well as more effective, efficient to-be processes
- Produce detailed documentation such as statement of requirements to fully capture customer requirements
- Use a variety of documentation methods and templates to ensure requirements are captured clearly and without risk of ambiguity
- Present business analysis findings to the customer, key stakeholders and senior management
- Take accountability for final customer sign off of business analysis activities
- Liaise with technical design professionals to ensure proposed solutions meet with customer requirements and expectations
- Lead on embedding a 'business improvement' way of working at all levels of the organisation that delivers sustainable improvement
- Demonstrate the value of using 'business improvement' techniques by helping people to understand what and how they will help them to achieve their goals
- Lead on continually reviewing internal business analysis practices to ensure they are fit for purpose, in line with industry best practice and delivering exceptional outcomes for customers and stakeholders
- Support or, where required, lead on the production of business cases to ensure proposed programmes deliver best value
- Lead on the delivery and documentation of post implementation benefit reviews
- Develop and maintain an excellent relationship with key internal/external customers and suppliers as appropriate for on-going improvement initiatives/activities
- Provide support and occasional supervision to Assistant Business Analysts and other junior team members
- Manage personal workload and schedules to ensure activities meet customer expectations, business drivers and do not put project or programme delivery timescales at risk
- Identify and assess changes to national, regional and local legislation and policies and understand and explain the impacts of these changes on the business environment / processes
- General: Ensure that appropriate arrangements are in place to provide for a positive work/life balance both in terms of personal workload and that of direct reports
- Other: Undertake, where required, other responsibilities and duties including work related to all areas of business, on behalf of the organisation, where this is commensurate with the grade of the post
Benefits
- Paid time off
- Generous parental leave
- Tuition reimbursement
- Relocation assistance
