Business Support Admin Assistant

To act as support administrator for Social Work and other Trust staff ensuring proactive organisation, administrative support and that processes are maintained in a timely and accurate way so that the best outcomes are achieved for Children Young People and Families.

Requirements

• 5 GCSE Grade C including English and Maths or equivalent qualification or experience
• Good literacy and numeracy skills
• Good basic IT skills
• The ability to independently interpret and analyse information and facts to solve varied problems
• The ability to communicate in person and/or in writing, a variety of information to a range of people
• The ability to manage a process, ensuring accurate and timely outputs
• The ability to use the keyboard with some precision and speed
• The ability work with some initiative and little supervision
• Ability to organise, support and appropriately document meetings ensuring timely and quality outputs
• The ability to work under pressure including meeting deadlines and dealing with interruptions
• The ability to cope with situations where there is an emotional demand arising from the work being undertaken
• The ability to work flexibly as part of a team environment, providing cover when needed to ensure continuity of service provision
• Experience of handling and processing manual or computerised information
• Understanding of Customer Service
• To have the ability to speak the English language