Customer Service Officer
5G-STARLINKMalacca City, Malacca, Malaysia
Posted March 4, 2026
Full Time
About the Company
5G-STARLINK is a Singapore‑based technology company that specializes in integrating terrestrial 5G networks with satellite broadband services. The firm focuses on delivering high‑speed, low‑latency connectivity solutions for enterprises, remote locations, and IoT deployments, leveraging the global coverage of Starlink’s satellite constellation. Its distinctive value proposition lies in proprietary middleware that seamlessly orchestrates handover between 5G and satellite links, ensuring resilient and scalable network performance across diverse environments. By combining cutting‑edge telecommunications infrastructure with space‑based connectivity, 5G-STARLINK empowers customers to achieve uninterrupted, high‑quality connectivity wherever they operate.
Job Description
Maintaining a positive attitude, responding to customer inquiries, and resolving complaints.
Requirements
- High school diploma, general education degree, or equivalent.
- Ability to stay calm when customers are stressed or upset.
- Comfortable using computers.
- Experience working with customer support.