Manager Customer Experience
5G-STARLINKSingapore, Singapore
Posted March 4, 2026
Full Time
About the Company
5G-STARLINK is a Singapore‑based technology company that specializes in integrating terrestrial 5G networks with satellite broadband services. The firm focuses on delivering high‑speed, low‑latency connectivity solutions for enterprises, remote locations, and IoT deployments, leveraging the global coverage of Starlink’s satellite constellation. Its distinctive value proposition lies in proprietary middleware that seamlessly orchestrates handover between 5G and satellite links, ensuring resilient and scalable network performance across diverse environments. By combining cutting‑edge telecommunications infrastructure with space‑based connectivity, 5G-STARLINK empowers customers to achieve uninterrupted, high‑quality connectivity wherever they operate.
Job Description
Drive the regional strategy for best-in-class Customer Experience, manage and develop the Customer Experience function, and establish efficient customer service processes.
Requirements
- Bachelor's or Master's degree in business administration or management studies
- Established project management and data analytical skills
- Highly motivated team player with excellent communication skills
- Fluency in written and spoken English