Field Service Manager- East of Pittsburgh, PA

The A.C.Coy Company is seeking a Field Services Manager to manage the Switchgear Product Execution PMO department, providing tactical guidance and strategic leadership to project management teams. The role requires travel up to 75% of the time and involves managing revenue and margin goals, advising senior leadership on staffing requirements, and ensuring continuous improvement feedback loops.

Requirements

• Manage the Switchgear Product Execution PMO department
• Provide tactical guidance and strategic leadership to project management teams
• Create process flow mapping to ensure consistency of execution across PM's
• Responsible for revenue and margin goals for department
• Advise senior leadership on staffing requirements with future backlog
• Ensure continuous improvement feedback loop
• Travel to customer and project sites as required
• Develop and evaluate current team of five project managers and coordinators
• Project budgetary performance of contractual scope of work obligations
• Submit and schedule performance per contract and communication to customer stakeholders
• Initial point of contact for all Warranty claims
• Responsible for estimating costs for services with support from HICO Procurement
• Support review of final bid package as requested
• Attend project site and alliance meetings with customers as directed