Senior Director, Revenue Growth & Customer Experience

Join ABC Fitness, the leading technology provider for the fitness industry! Become part of a culture that’s as ambitious as it is authentic and transform the future of fitness—together!

Requirements

• 10–15 years in Revenue Operations, CX, Customer Success, Onboarding, or GTM leadership roles
• Deep understanding of the post-sale lifecycle, onboarding workflows, and early value realization
• Experience managing pricing, packaging, discounting, and commercialization strategy
• Proven success leading complex, cross-functional initiatives with multiple stakeholder groups
• Strong analytical skills and business acumen—able to connect insights to scalable action
• Executive presence with the ability to influence outcomes across Sales, CS, Product, and Finance
• Growth mindset and self-starter mentality; comfortable operating in evolving structures

Benefits

• Time Off – with our open PTO policy, we offer flexibility in how and when you take PTO!
• Days of Disconnect – once a quarter, we take a collective breather and enjoy a day off together around the globe.
• Parental & Pawternity Leave – we offer leave for when your family grows by two feet or four paws!
• Best Life Perk – we are committed to meeting you wherever you are in your fitness journey with a quarterly reimbursement
• Medical/Dental/Vision coverage
• EAP – we get you help when you need it. Period.
• Premium Calm App – enjoy tranquility with a Calm App subscription for you and up to 4 dependents over the age of 16