The National Operations Manager is responsible for strategically and tactically developing, aligning and implementing operations programs to deliver an exceptional customer experience in ABM’s service category. This position will provide both hands-on and strategic direction and leadership for all locations, requiring 50% travel from the local airport to the account locations.
Requirements
- 4+ years of distribution and/or Facilities Service experience
- Ability to accomplish goals through others
- Ability to improve processes
- Ability to lead and influence people across multiple time zones
- Ability to maintain high individual productivity in a dynamic work environment
- Analytical and problem solving skills
- Excellent interpersonal skills
- Effective conflict resolution and negotiation skills
- Effective time management and organizational skills
- Excellent verbal and written communication skills
- Handle multiple projects simultaneously within established time constraints
- Maintain confidentiality
- Perform under strong demands in a fast-paced environment
- Proficient computer skills, including experience with Microsoft Office Suite, internet
- Respond professionally in situations with difficult employee/vendor/Client issues or inquiries
- Strong attention to detail
- Work independently as well as in a team environment
- Work professionally with Client and co-workers, treating both with enthusiasm and respect
- Working knowledge of continuous improvement
Benefits
- Comprehensive benefits package
- Annual salary: $110,000-$150,000 US Dollars
- Potential participation in a Company incentive or bonus program
