Director, TAM
Abnormal SecurityUnited States
Posted August 27, 2025
212500 - 250000 USD year
Full Time
About the Company
Abnormal Security is an AI-native human behavior security platform that uses machine learning to prevent sophisticated inbound attacks and detect compromised accounts across email and connected applications. The company specializes in email security, business email compromise, phishing detection, and artificial intelligence solutions. Its key differentiator lies in its advanced AI capabilities that enable real-time threat detection and response.
Job Description
The Director of Technical Account Managers will lead and scale a high-performing team focused on the technical success of Abnormal's top-tier customers. This role involves driving strategic direction, operational excellence, and team development to ensure exceptional customer outcomes, product adoption, and long-term retention. The role also includes managing team performance, customer health, and process improvement.
Requirements
- 5+ years in management experience of technical teams
- 5-8+ years experience in an enterprise TAM role
- 5+ years experience in Email Security
- Strong technical troubleshooting skills
- Action-oriented with the ability to assess and integrate inputs across functions
- Strong experience with building and developing long-lasting relationships
- Proven ability to introduce and review new product features
- Broad and deep insight on industry trends and security landscape
- Previous experience with security and networking technologies
- Strong written, spoken, and presentation skills
Benefits
- Competitive salary
- Bonus
- Restricted stock units (RSUs)
