Implementation Manager - Enterprise & Commercial Accounts

Abridge is a healthcare technology company that uses AI-powered platform to transform patient-clinician conversations into structured clinical notes. The company is seeking an Implementation Manager - Enterprise & Commercial Accounts to lead customer implementations and serve as the primary point of contact for Abridge's partners during their initial deployments.

Requirements

• Have a track record of driving successful healthcare technology implementation projects from initiation to completion.
• Excel at communication and can synthesize information in a concise way.
• Are extremely organized and detail oriented. You’re able to manage multiple priorities at once, while maintaining attention to detail and quality.
• Can work with speed and are results driven. You seek continuous process improvement, driven by efficiency.
• Build strong relationships with various stakeholders at our partner sites, to ensure a long lasting partnership.
• Have the ability to smell smoke and escalate early, with proposed solutions.
• Are creative and scrappy with strong problem solving skills, tactful conflict resolution skills, and a bias to action.
• Have 3+ years of experience in project management, with a focus on software deployment and implementation at B2B companies.
• Experience implementing electronic record systems and leading through build and testing phases.

Benefits

• Generous Paid Time Off
• Comprehensive Health Plans
• Generous HSA Contribution
• Paid Parental Leave
• Family Forming Benefits
• 401(k) Matching
• Personal Device Allowance
• Pre-tax Benefits
• Lifestyle Wallet
• Mental Health Support
• Sabbatical Leave
• Compensation and Equity