Guest Service Agent

Coastal luxury meets unparalleled elegance at Mantra Sirocco and Zanzibar, located along the Sunshine Coast’s peaceful Mooloolaba Esplanade. As a Guest Service Agent, you will play a pivotal role in delivering exceptional hospitality and creating memorable experiences for our valued guests.

Requirements

• Innovative approach to exceeding customer service expectations
• Skilled at collaborating within teams, as well as working independently
• Proven ability to multi task and thrive under pressure, supported by strong organisational and time management skills
• Proficiency in both written and verbal communication
• Previous experience in hotel front desk operations is a valuable asset
• Capable of embracing a flexible rotating schedule, including nights, overnights, weekends, and public holidays

Benefits

• ALL Heartist Membership
• Family & Friends Discounts
• Accor Live Limitless (ALL) Loyalty Program
• Learn Your Way
• Build Your Network
• Worldwide Opportunities