Operations Manager
Accor Apartments & RealtyCairns, Queensland, Australia
Posted November 18, 2025
Full Time
About the Company
Accor Apartments & Realty is a global hospitality leader operating 5,600 hotels across 110 countries and 57 distinct brands, from luxury to economy. The company centers its operations around a community of more than 360,000 passionate employees and guests, emphasizing people as the core of every experience. It offers a comprehensive suite of benefits—including global discounts, exclusive rates for family and friends, a loyalty program, and industry-leading training—while fostering a network of 300,000+ hospitality professionals worldwide. Accor’s distinctive #WeAreHeartist philosophy drives meaningful, heartfelt experiences for both guests and staff, positioning the firm as a forward-thinking, people-centric brand in the hospitality industry.
Job Description
As the Operations Manager, your focus is on fostering a positive guest experience, maximising revenue, and ensuring seamless and efficient operations across all areas of the property.
Requirements
- Proven experience as a Department Head or Operations Manager
- Proven strong financial and business acumen
- Genuine and effective communicator, adept at managing relationships with both internal and external stakeholders
- Outstanding organisational skills with a keen ability to prioritise tasks and respond promptly
- Poised and composed, even in high-pressure situations
- Able to accommodate a flexible schedule, including mornings, evenings, weekends, and public holidays as required
Benefits
- ALL Heartist Membership
- Family & Friends Discounts
- Accor Live Limitless (ALL) Loyalty Program
- Learn Your Way
- Build Your Network
- Worldwide Opportunities