Lobby Host (Front Office)

The Lobby Host is the face of the Raffles Hotel Singapore Lobby, responsible for welcoming and engaging all visitors and residents with warmth, poise, and professionalism.

Requirements

• Diploma and Degree from preferably hospitality or related field.
• Minimum 1 year of relevant experience.
• Excellent communication skills in English and ability to communicate in a second language (Mandarin preferred).
• Displays exceptional interpersonal and communication skills.
• Naturally warm, polished, and confident presence.
• Demonstrates strong situational awareness and discretion.
• Anticipates and fulfills guest and visitor needs with professionalism.
• Works effectively under pressure and in dynamic environments.
• Highly organized, dependable, and self-motivated.
• Ensures confidentiality and upholds the integrity of guest and hotel information.
• Possesses sound computer and property management system skills.
• Adapts positively to change and embraces continuous improvement.

Benefits

• 5-day Work Week.
• Duty Meals are provided.
• Colleagues' Discount and/or Preferential Room Rates at worldwide Accor Hotels.
• Flexible Benefit – Dental/Optical/Vacation Expenses/Children's Education.
• Medical and Wellness Benefit.
• Comprehensive Insurance Coverage.
• Local/Overseas Career Development & Growth Opportunities.
• Holistic Learning and Development Opportunities.