Room Attendant

We are looking for a Room Attendant to join the re-opening of the famed Delano Miami Beach. The role involves maintaining the highest standards of cleanliness and upkeep in guest rooms and related areas, providing high-quality, personalized service to guests, and contributing to an engaging and dynamic guest experience.

Requirements

• Clean and service guest rooms, bathrooms, and related areas in accordance with hotel cleanliness and presentation standards.
• Accurately record all serviced rooms on daily worksheets and report any rooms that cannot be serviced.
• Dispose of trash and soiled linen safely and correctly, following hotel protocols.
• Maintain all housekeeping equipment in working order; report any faults or maintenance needs immediately.
• Establish a respectful and courteous rapport with guests, addressing inquiries and special requests promptly.
• Handle guest complaints with professionalism, ensuring proper resolution and follow-up, and escalate when necessary
• Adhere to hotel key control procedures and maintain accountability for assigned keys.
• Immediately turn in all lost and found items and follow the hotel's lost property procedures.
• Support inventory checks and participate in special cleaning projects as required.
• Ensure guest property is handled with care and in accordance with hotel standards.
• Report any damage to bedding, curtains, blinds, or furnishings to the Floor Supervisor

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Visa Sponsorship
• Four Day Work Week
• Generous Parental Leave
• Tuition Reimbursement
• Relocation Assistance