Senior Key Account Manager (FMCG/Beauty)

The Senior Key Account Manager will serve as an extension of our clients' businesses, ensuring proper management and execution of the ecommerce strategy in social commerce. This includes developing, managing, and executing promotional and marketing campaigns, and overall fulfillment execution. The role will support the team in serving as the client's initial point of communication in executing their social commerce strategy, enabling a consistent social media presence and strong positive brand experience.

Requirements

• 5 years of working experience in an ecommerce company, internet start-up or in an international brand (e.g. FMCG, retailer or consulting industries)
• Previous experience in social commerce, online media, marketing would be a strong point
• Good knowledge of Excel, PowerPoint and ability to quickly adapt to new software and tool
• Superior communication skills in English, written and oral
• Problem-solving attitude to client and/or business problems
• Commercial and client-facing abilities
• Analytical, data driven mindset and detail oriented

Benefits

• Ability to exceed client expectations and incorporate urgency and strong service ethic into all aspects of the job
• Entrepreneurial spirit, not afraid of risks and challenges
• Strong rapport with clients, including managing relationships with internal and external stakeholders
• Excellent customer service and developing future improvements/services for the customers