IT Support Specialist, HubSpot

IT Support Specialist ensures HubSpot is configured, governed, and supported in a way that removes friction for end users and reinforces operational excellence across the business.

Requirements

• 2+ years of hands-on experience administering HubSpot or a comparable CRM in a production environment, with end-to-end ownership of configuration and support.
• Experience supporting high-volume CRM environments, including managing intake, prioritization, and resolution through a ticketing system or structured request process.
• Strong technical understanding of HubSpot configuration and automation, including users, permissions, objects, workflows, reporting, and data governance.
• Experience supporting and troubleshooting CRM integrations with third-party SaaS tools and internally developed systems.
• Ability to partner effectively with Sales, Marketing, Operations, Product, and Engineering to translate business needs into scalable system solutions.
• Excellent communication, organization, and prioritization skills, paired with a growth mindset and focus on long-term system improvement.

Benefits

• Flexible Unlimited Paid Time Off and Company-wide Holidays
• Employer sponsored Medical, Dental, & Vision plans
• $1,950 annual Employer HSA contribution
• FSA options including dependent care
• Employee assistance program and mental health resources
• Employer match program for 401(k), eligible for both Traditional and Roth accounts
• $1,200 annual wellness reimbursement through JOON that supports health, family care, pet care, fitness, and more!
• Access to a state of the art gym at our HQ in Las Vegas