The Compliance and Quality Assurance Auditor will audit litigated and non-litigated claims, work with leadership on establishing metrics, and train new hires. They will also mentor less experienced coworkers and assist with carrier renewals and audits.
Requirements
- 10+ years in Heavy Commercial Auto/ Bodily Injury claims handling or a similar role
- Experience with APD and Cargo claims
- Exposure to litigated claims and current industry standards around multi-state good faith claims practices
- Active adjuster license, multi-jurisdictional a plus
- Strong understanding of commercial auto/trucking insurance and claims litigation principles
- Analytical thinking skills and attention to detail
- Good verbal and written communication skills and interpersonal skills
- Basic computer skills or ability to quickly learn new software
- Strong work ethic and time management skills
- Ability to calculate figures
- Ability to work with minimal supervision and maintain professionalism in challenging situations
Benefits
- Comprehensive medical insurance
- Dental insurance
- Vision insurance
- Life and disability insurance
- Fertility benefits
- Wellness resources
- Paid sick time
- Generous paid time off and holidays
- Employee Assistance Program (EAP)
- Calm app subscription
- 401(k) plan with immediate vesting
- Health Savings Account (HSA) and Flexible Spending Account (FSA) options
- Commuter benefits
- Employee discount programs
- Paid maternity leave and paid paternity leave
- Legal plan options
- Pet insurance coverage
