Billing Operations Analyst

As our next Billing Operations Analyst, you'll be at the forefront of driving financial integrity and scalability across our entire order-to-cash lifecycle, acting as the key subject matter expert for our Zuora Billing and Revenue platforms.

Requirements

• 3+ years of hands-on experience in billing operations, finance systems, or order-to-cash in a SaaS company
• Extensive hands-on experience with Zuora Billing and Zuora Revenue
• Deep understanding of the entire subscription lifecycle (new business, renewals, amendments, cancellations) and associated financial implications
• Proven knowledge of revenue recognition principles (ASC 606 / IFRS 15) and the ability to map financial logic into system configurations
• Proficiency with Zuora Workflows (including the ability to build, test, troubleshoot, and optimize them) and experience with Zuora Data Queries and Data Loader/Uploader
• Exceptional analytical skills and comfort working with large data sets (experience with SQL, Excel, or BI tools is a strong plus)
• A process improvement mindset focused on automation, scalability, and efficiency to enhance the company's financial performance
• Experience supporting month-end close, audits, and compliance reviews, as well as troubleshooting and resolving payment declines, billing errors, and revenue issues
• Excellent communication skills with the ability to effectively bridge technical discussions with non-technical business partners across Finance, Product, and Engineering

Benefits

• Comprehensive Health & Wellness
• Growth & Development
• Generous Paid Time Off
• Total Rewards
• Collaborative Culture