Field Claims Representative - Ohio (Columbus, Canton or Akron)
Acuity InsuranceColumbus, Ohio, United States • Canton, Ohio, United States • Akron, Ohio, United States
Posted November 20, 2025
60000 - 123000 USD year
Full Time
About the Company
Acuity Insurance, headquartered in Sheboygan, Wisconsin, is a leading regional property and casualty carrier operating in 32 states. The company protects more than 125,000 businesses, 300,000 commercial vehicles, and 500,000 homes and vehicles, writing over $3 billion in premium through a network of 30,000+ independent agents. With an A+ rating from A.M. Best and Standard & Poor’s and a 96 % positive claim experience, Acuity’s financial strength and commitment to service excellence set it apart in the industry. Recognized as a top employer by Forbes and Glassdoor, Acuity offers a collaborative culture for its 1,700+ employees, fostering innovation in insurance solutions.
Job Description
Acuity is seeking a Field Claims Representative to investigate, record facts, preserve evidence, determine coverage, and arrange for the disposition of claims through settlement or denial. The role involves conducting investigations and providing customer follow-up in person, evaluating damages, and handling claims as assigned.
Requirements
- College degree or equivalent
- Minimum 5 yrs of Multi line claim adjusting, preferably in the field
- Knowledgeable in all matters relating to property and casualty claims practices, policies and procedures
- Good written and verbal communication skills
- Organizational and time management skills
- Basic understanding of state statutes and case laws
- Customer service oriented
- Efficient use of laptop and associated software, including e-mail and word processing
- Valid driver’s license and an acceptable motor vehicle record
Benefits
- Retirement Plan
- 401k Matching