Aduro Advisors is seeking a highly experienced and dynamic VP of Client Service to design and lead a unified client experience across Aduro's lines of service.
Requirements
- Bachelor's degree in Finance, Accounting, Business Administration, or a related field; MBA or relevant advanced degree preferred.
- 12+ years of progressive experience in client-facing roles within the financial services industry, with at least 5 years in a senior leadership position (e.g., Director, VP, Managing Director) in fund administration or a related field.
- Deep and comprehensive understanding of fund administration operations for alternative investment funds (e.g., hedge funds, private equity, venture capital, real estate funds).
- Proven track record of successfully managing and growing client relationships, demonstrating exceptional client retention and satisfaction.
- Strong knowledge of financial instruments, investment strategies, and regulatory environments relevant to alternative investments (e.g., SEC, FATCA, CRS).
- Exceptional leadership, communication (verbal and written), and presentation skills, with the ability to influence and build rapport at all levels.
- Demonstrated ability to lead, motivate, and develop high-performing teams.
- Strong analytical and problem-solving skills, with a proactive approach to identifying and resolving client challenges.
- Ability to thrive in a fast-paced, complex, and highly regulated environment.
- CPA, CFA, or other relevant professional certifications.
- Experience with fund accounting software and investor reporting platforms.
- A strong network within the alternative investment management community.
Benefits
- Competitive salary
- Health/Dental/Vision Insurance
- Life Insurance
- Short-Term Disability
- Long-Term Disability
- Paid Time Off (PTO) & company holidays
- 401k with Employer Match
- Company-wide social events and programs