VP of Client Service

Aduro Advisors is seeking a highly experienced and dynamic VP of Client Service to design and lead a unified client experience across Aduro's lines of service.

Requirements

• Bachelor's degree in Finance, Accounting, Business Administration, or a related field; MBA or relevant advanced degree preferred.
• 12+ years of progressive experience in client-facing roles within the financial services industry, with at least 5 years in a senior leadership position (e.g., Director, VP, Managing Director) in fund administration or a related field.
• Deep and comprehensive understanding of fund administration operations for alternative investment funds (e.g., hedge funds, private equity, venture capital, real estate funds).
• Proven track record of successfully managing and growing client relationships, demonstrating exceptional client retention and satisfaction.
• Strong knowledge of financial instruments, investment strategies, and regulatory environments relevant to alternative investments (e.g., SEC, FATCA, CRS).
• Exceptional leadership, communication (verbal and written), and presentation skills, with the ability to influence and build rapport at all levels.
• Demonstrated ability to lead, motivate, and develop high-performing teams.
• Strong analytical and problem-solving skills, with a proactive approach to identifying and resolving client challenges.
• Ability to thrive in a fast-paced, complex, and highly regulated environment.
• CPA, CFA, or other relevant professional certifications.
• Experience with fund accounting software and investor reporting platforms.
• A strong network within the alternative investment management community.

Benefits

• Competitive salary
• Health/Dental/Vision Insurance
• Life Insurance
• Short-Term Disability
• Long-Term Disability
• Paid Time Off (PTO) & company holidays
• 401k with Employer Match
• Company-wide social events and programs