Director Order Management

Advanced Drainage Systems is a leading manufacturer of stormwater and onsite septic wastewater solutions, committed to sustainability and innovation. As a Director of Order Management, you will lead and inspire customer service teams, drive transformational projects, and build scalable systems to create outstanding customer experiences.

Requirements

• 10+ years leading large, distributed customer service or order management organizations
• Experience with enterprise-wide transformation, ideally in manufacturing or supply chain
• Strong project management, analytical, and people leadership skills
• Proven ability to influence and deliver results across remote and hybrid teams
• Experience managing key metrics such as On Time in Full No Errors (OTIFNE)

Benefits

• Health & Welfare Benefits
• Financial Benefits