Customer Service (Member Advocate I)
Affinity Development GroupReno, Nevada, United States
Posted June 22, 2023
Full Time
About the Company
Affinity Development Group specializes in providing warehouse marketing support and member advocacy services for Costco's Auto Program, helping to increase member awareness and streamline program operations across Costco warehouses.
Job Description
The Member Advocate I will be responsible for providing a positive member experience via phone and email. This role involves accurate processing, timely follow-through, and adhering to established procedures. It's expected to be a team player who uses good judgment and has strong communication skills.
Requirements
- Superior written and verbal communication skills
- Positive Attitude
- Solid work ethic
- Proficient in MS Office (Word, Excel, and Outlook)
- Ability to learn quickly
- Excellent Comprehension skills
- Typing speed of 35 wpm
- Excellent Attendance and Punctuality record
