Vendor Manager
AffirmCanada
Posted September 16, 2025
102000 - 142000 USD year
Full Time
About the Company
Affirm is a fintech company focused on improving consumer financial lives through innovative products like installment loans and online payments. As a remote-first organization, Affirm offers a dynamic work environment with comprehensive benefits, emphasizing transparency and honesty in its services. The company operates across various teams including engineering, product, finance, and marketing, dedicated to disrupting the traditional financial industry.
Job Description
Affirm is seeking a Vendor Manager to lead performance and transformation across their global BPO vendor network. This role will drive vendor excellence, customer satisfaction, and long-term strategy, focusing on data-driven decision-making and scale. The ideal candidate will be analytical, strategic, and adept at managing complex relationships.
Requirements
- 8+ years of expertise in vendor/BPO management, operations, or related fields
- Strong analytical background
- Proven ability to drive vendor accountability
- Track record of leading large, cross-functional programs with measurable business impact
- Exceptional communication and influencing skills
- Experience managing vendor networks of 2,000+ agents across multiple geographies (preferred)
- Knowledge of compliance-heavy functions (Fraud, Payments, Compliance) (preferred)
Benefits
- Health care coverage
- Flexible Spending Wallets
- Time off
- ESPP
- Stock Purchase Plan
